Cancellation and Refund Policy
Last updated: June 16, 2026
This Cancellation and Refund Policy ("Policy") applies to all purchases, subscriptions, setup fees, add-ons, and usage charges for the Vox247 AI platform ("Service"). By completing a purchase, you acknowledge that you have read, understood, and agree to this Policy in addition to our Terms of Service.
1. Strict No-Refunds Policy
ALL SALES ARE FINAL. DUE TO THE DIGITAL NATURE OF THE SOFTWARE AND THE IMMEDIATE ALLOCATION OF AI, VOICE, AND TELEPHONY INFRASTRUCTURE UPON ACTIVATION, VOX247 AI DOES NOT OFFER REFUNDS OF ANY KIND.
Without limiting the foregoing, Vox247 AI does not provide:
- Full or partial refunds for subscription fees;
- Refunds for one-time setup or phone provisioning fees;
- Refunds for emergency top-ups, add-ons, or overage charges;
- Account credits, promotional balances, or prorated refunds;
- Refunds for unused calling minutes, unused trial periods after conversion, or downtime except as expressly required by mandatory law.
Once payment is processed, your subscription tier, telephony resources, AI processing capacity, and related cloud services may be provisioned immediately. Because these digital resources cannot be returned, we are unable to reverse charges after purchase.
2. Subscription Cancellation
2.1 How to Cancel
You may cancel your monthly subscription at any time from your Vox247 AI dashboard billing settings or by contacting vox247ai.com@gmail.com. Cancellation stops future automated billing at the end of your current billing cycle unless otherwise stated at checkout.
2.2 Effect of Cancellation
When you cancel, you will retain access to paid features through the end of the billing period for which you have already paid. Cancellation does not entitle you to a refund or credit for the current active billing cycle, any prior billing cycle, or any portion of a plan that remains unused.
3. Free Trials and Setup Fees
Free trials may convert to paid subscriptions unless canceled before the trial ends, as disclosed during signup. Setup fees (including AI phone number provisioning fees) are charged to allocate dedicated telephony and onboarding resources and are non-refundable once paid, even if you do not complete onboarding or use the Service during the trial.
4. Chargebacks and Payment Disputes
Initiating a chargeback or payment dispute without first contacting us may result in immediate suspension or termination of your account. We reserve the right to contest improper chargebacks and to recover costs associated with fraudulent or abusive disputes.
5. Service Interruptions
Except where prohibited by applicable law, temporary outages, maintenance windows, or third-party carrier issues do not qualify for refunds or service credits under this Policy. If mandatory consumer protection laws in your jurisdiction grant you non-waivable refund rights, those rights apply only to the minimum extent required by law.
6. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date at the top of this page indicates when revisions were last published. Material changes will apply prospectively to new purchases after the effective date.
7. Contact
For cancellation assistance or billing questions (not refunds), contact:
Vox247 AI — Billing Support
Email: vox247ai.com@gmail.com